Using Paypal

To access secure websites and online payment systems like PayPal.com, your web browser must be configured to accept cookies. This is PayPal policy.

During Paypal checkout, browsers not configured for these cookies may display "Click Here To Retry".

To enable cookies, follow the steps below for your specific web browser:  We have provided three options and a variety of operation systems.  You may find that Option One corrects the problem. 

If it doesn't, try the next option.

Option One - Override Cooking Settings 

Override cookie settings:

For Internet Explorer version 6.0 or above:

  1. Open your Internet Explorer browser.

  2. Click Tools located at the top of the browser and select Internet Options.

  3. Click Privacy tab, located at the top of the window.

  4. Click the Advanced button.

  5. Click the "Override Automatic Handling of Cookies" checkbox.

 

Option Two - Enabling Cookies 

To enable cookies, follow the steps below for your specific web browser:

 For Internet Explorer version 6.0 or above:

  1. Open your Internet Explorer browser.

  2. Click Tools located at the top of the browser and select Internet Options.

  3. Click Privacy tab, located at the top of the window.

  4. Click either "Edit" or "Sites".

  5. On the line provided, type https://www.paypal.com/ and click Allow.

  6. Click OK and OK to exit all screens.

  7. Exit all browser windows and restart Internet Explorer.


 For Internet Explorer version 5.5 and earlier:

  1. Open your Internet Explorer browser.

  2. From the Tools menu, click Internet Options.

  3. Select the Security tab and click Custom Level.

  4. There will be a section labelled Cookies.

  5. In the section labelled Cookies, make sure both types are Enabled and click OK.

  6. Exit all browser windows and restart Internet Explorer.


To enable cookies for Internet Explorer using a Mac OS 10 or later:

  1. Click Explorer at the top of your screen.

  2. Click Preferences.

  3. Under Receiving Files preferences, click Cookies.

  4. Next to 'When receiving cookies' select 'Never Ask'.

  5. Click OK.

  6. Exit all browser windows and restart Internet Explorer.


To enable cookies for Internet Explorer using a Mac OS 9.X or lower:

  1. Click 'Edit' from the top bar.

  2. Select 'Preferences'.

  3. Select 'Privacy & Security'.

  4. Under Cookies, select 'Enable all cookies'.

  5. Click 'OK'.

  6. Exit all browser windows and restart Internet Explorer.


 To enable cookies for Safari using a Mac:

  1. Open Safari and select "Preferences" from the Safari menu.

  2. If you do not see several icons across the top of the window, click the oval button in the top right corner.

  3. Click the "Security" icon.

  4. In the Accept Cookies area of the window, select the "Always" button.

  5. Click OK and close the window.

  6. Shutdown all browser windows and restart Safari.


 

Option Three - Clear cache 

Cache is a fast storage buffer in the central processing unit of a computer. For example, web pages you request are stored in your computer's cache. This enables your PC to display these pages to you without having to go back through the Internet to retrieve the page.

Clearing your cache can significantly improve the speed and performance of your browser, as well as remove the stored  "Click Here to Retry" page and retrieve the page again using the new cookie settings . 

The following procedures provide steps to clear the cache memory for a variety of browsers:

Clearing Cache on Microsoft® Internet Explorer 6.0 

  1. Click Start and select Settings, then Control Panel.

  2. Double-click Internet Options to open Internet Properties.

  3. Click Delete Files.

  4. Click OK on the Delete Files dialog box.

  5. Click OK.


Clearing Cache on Microsoft® Internet Explorer 7.0 

  1. Click Start and select Settings, then Control Panel.

  2. Double-click Internet Options.

  3. Click the General tab.

  4. Click Delete under the Browsing History section.

  5. Click Delete Files in the Delete Browsing History dialog box.

  6. Click Close.

  7. Click OK.

  8. Close and relaunch your browser.


 Clearing Cache on Netscape® Navigator 9.X 

  1. Click Tools and select Options.

  2. Click the Privacy.

  3. Click Clear Now under the Private Data section.

  4. Check the box Cache and Clear Private Data Now.

  5. Click OK.

  6. Close and re-launch your browser.


 Clearing Cache on Firefox 1.0

  1. Click Tools and select Options.

  2. Click the Privacy Icon.

  3. Click Clear next to the Cache section.

  4. Click Ok.

  5. Exit and relaunch the browser.


 Clearing Cache on Firefox 1.5

  1. Click Tools and select Options.

  2. Click the Privacy icon.

  3. Click the Cache tab and click Clear Cache Now.

  4. Click Ok.

  5. Exit and relaunch the browser.


 Clearing Cache on Firefox 2.0

  1. Click Tools and select Options.

  2. Click the Advanced icon and click the Network tab.

  3. Click Clear Now under the Cache section.

  4. Click Ok.

  5. Exit and relaunch the browser.


 Clearing Cache on AOL 7.0

  1. Close your browser.

  2. Click Start, select Settings and Control Panel.

  3. Double-click Internet Options.

  4. Click Delete Files.

  5. Click OK on the Delete Files dialog box.

  6. Click OK.


 Clearing Cache on AOL 8.0

  1. Close your browser.

  2. Click Start, select Settings and Control Panel.

  3. Double-click Internet Options.

  4. Click Delete Files.

  5. Click OK on the Delete Files dialog box.

  6. Click OK.


 Clearing Cache on AOL 9.0

  1. Close your browser.

  2. Click Start, select Settings and Control Panel.

  3. Double-click Internet Options.

  4. Click Delete Files.

  5. Click OK on the Delete Files dialog box.

  6. Click OK.


Clearing Cache on  Safari 1.x for Macintosh

  1. Click the Safari menu and select Empty Cache.

  2. Click Empty on the Are you sure message box.

  3. Exit and relaunch the browser.


 Clearing Cache on Safari 2.0 for Macintosh

  1. Click the Safari menu and select Empty Cache.

  2. Click Empty on the Are you sure message box.

  3. Exit and relaunch the browser.


 Clearing Cache on Firefox 1.5 for Macintosh

  1. Click the Firefox menu and select Preferences.

  2. Click the Privacy icon and click the Cache tab.

  3. Click Clear Cache Now.

  4. Click the X in the top left corner to close the Privacy window.

  5. Exit and re-launch the browser.


Clearing Cache on  Firefox 2.0 for Macintosh

  1. Click the Firefox menu and select Preferences.

  2. Click the Advances icon and click the Network tab.

  3. Click Clear Now under the Cache section.

  4. Click the X in the top left corner to close the Advanced window.

  5. Exit and re-launch the browser.


Clearing Cache on  BlackBerry Handheld

Clearing the content caches clears both the rendered pages and server data:

  1.  Highlight the Browser icon and click the trackwheel.

  2. Click the trackwheel again to display the Browser Options menu.

  3. Scroll down to Options and click the trackwheel to open the Browser Options screen.

  4. Scroll down to General Properties and click the trackwheel to open the General Properties screen.

  5. Click the trackwheel to open the Cache menu.

  6. Scroll down to Clear Content Caches and click the trackwheel to clear the cache and return to the General Properties screen.

  7. Press the Escape button to page back to the main menu

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